Last updated: 31st July 2026
This Privacy Policy describes how ShopDrop Cosmetics ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from shopdropcosmetics.com (the "Site").
Contact Us
If you have any questions about this Privacy Policy, our data practices, or would like to make a complaint, please contact us at:
📩 privacy@shopdropcosmetics.com
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or sign up for marketing communications.
In this Privacy Policy, "Personal Information" refers to any information that can identify an individual.
Information We Collect
Device Information
- Browser type, IP address, time zone
- Cookies and interaction data
- Pages viewed and referring URLs
Order Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by third-party payment providers)
Marketing Information
- Email address and consent preferences collected via sign-up forms on the Site
Customer Support Information
- Information you choose to provide when contacting us
Minors
The Site is not intended for individuals under the age of 16.
We do not knowingly collect Personal Information from children. If you believe a child has provided us with personal data, please contact us at privacy@shopdropcosmetics.com, and we will delete the information promptly.
Sharing Personal Information
We share your Personal Information with trusted service providers to operate our business and fulfil orders, including:
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Shopify — our e-commerce platform
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Klaviyo — email marketing and automation platform
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Payment processors — to securely handle transactions
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Shipping and logistics providers — to fulfil and deliver your orders
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Analytics and advertising partners — to understand site usage and deliver relevant marketing
These providers only use your information to perform services on our behalf and are required to protect it in accordance with applicable law.
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can learn more about targeted advertising here:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You may opt out of targeted advertising through:
You can also opt out via the Digital Advertising Alliance:
https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to:
- Process and fulfil orders
- Communicate with you about your order or account
- Provide customer support
- Improve our website and services
- Send marketing communications (where consent has been given)
- Comply with legal obligations
Lawful Basis (UK GDPR & EU GDPR)
If you are located in the United Kingdom or the European Economic Area (EEA), we process your personal information under the following lawful bases:
- Your consent (e.g. signing up for marketing emails)
- Performance of a contract (e.g. fulfilling your order)
- Compliance with legal obligations
- Legitimate business interests (e.g. fraud prevention, improving our services)
Retention
We retain your Personal Information for as long as necessary to fulfil the purposes for which it was collected, including:
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Order and transaction records — retained for up to 7 years to comply with UK tax and accounting obligations
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Marketing consent and communications — retained until you unsubscribe or withdraw consent
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Customer support records — retained for up to 3 years
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Website usage data — retained in line with our analytics provider's retention settings (typically 14–26 months)
You may request deletion of your personal data at any time by contacting us at privacy@shopdropcosmetics.com, subject to any legal obligations that require us to retain it.
Automated Decision-Making
We do not engage in fully automated decision-making that has a legal or significant effect on you.
Shopify may use limited automated processes to prevent fraud. These do not have legal or similarly significant effects on customers.
Your Rights
UK & EEA Residents (UK GDPR / EU GDPR)
If you are a resident of the United Kingdom or the European Economic Area, you have the right to:
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Access your personal information
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Correct inaccurate data
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Request deletion of your data ("right to be forgotten")
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Data portability — receive your data in a structured, machine-readable format
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Object to processing — including for direct marketing purposes
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Restrict processing — in certain circumstances, ask us to pause processing of your data
To exercise any of these rights, contact us at privacy@shopdropcosmetics.com. We will respond within 30 days.
Your data may be processed outside the UK or Europe, including in Canada and the United States, in accordance with applicable data protection safeguards.
CCPA (California Residents)
If you are a California resident, you have the right to:
- Request access to your personal information
- Request correction or deletion
- Designate an authorised agent
To make a request, contact privacy@shopdropcosmetics.com.
We do not sell personal information as defined by the CCPA.
Cookies
We use cookies and similar tracking technologies on our Site. Cookies are small data files placed on your device when you visit a website.
Types of Cookies We Use
Essential Cookies
Required for the Site to function correctly. These include cookies that enable you to add items to your cart, complete checkout, and stay logged in. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with the Site, which pages are visited most, and where improvements can be made. Data collected is aggregated and anonymous.
Marketing & Advertising Cookies
Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These may be set by us or by third-party advertising partners such as Meta and Google.
Preference Cookies
Remember your settings and choices, such as language or region preferences.
Cookies may be session-based (deleted when you close your browser) or persistent (lasting between 30 minutes and two years depending on purpose).
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.
For more information about cookies, visit:
https://www.allaboutcookies.org
Do Not Track
We do not alter our data collection practices in response to "Do Not Track" browser signals, as there is no consistent industry standard for how these signals should be interpreted.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, services, or legal obligations. Updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Complaints
If you are unhappy with how we handle your personal data, please contact us first at privacy@shopdropcosmetics.com and we will do our best to resolve your concern.
If you remain unsatisfied, you have the right to lodge a complaint with your local data protection authority:
