Shipping Policy
Last updated: 31st July 2026
At ShopDrop Cosmetics, we are committed to delivering your order with clarity, care, and transparency.
Where We Ship
We currently ship to the United Kingdom and select international destinations. If you are unsure whether we deliver to your location, please contact us at support@shopdropcosmetics.com before placing your order.
Free UK Shipping
We offer free standard shipping on all UK orders over £30. Orders under £30 will be subject to a standard shipping fee, displayed at checkout.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or UK public holidays will be processed on the next business day.
While we aim to dispatch orders as quickly as possible, processing times may vary slightly during peak periods.
Delivery Timeframes
Once dispatched, estimated delivery times are:
-
United Kingdom: 5–10 business days
-
International: Time frames vary by destination and will be confirmed at checkout
Please note:
- Delivery times are estimates, not guarantees
- Transit delays may occur due to customs processing, carrier backlogs, or factors beyond our control
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details. Tracking updates may take 24–48 hours to appear after dispatch.
Delivery Issues
If your order arrives damaged, is missing, or is incorrect, please contact us as soon as possible at support@shopdropcosmetics.com with your order number and photos where applicable.
Under the UK Consumer Rights Act 2015, you have the right to report faulty or damaged goods and request a refund, repair, or replacement. Please refer to our Returns & Refunds Policy for full details of your rights.
If your order has not arrived within the estimated timeframe, contact us and we will investigate with the carrier on your behalf.
Questions
For any shipping-related queries, please contact us at:
📩 support@shopdropcosmetics.com
