Last updated: 31st July 2026
OVERVIEW
This website is operated by ShopDrop Cosmetics ("ShopDrop Cosmetics", "we", "us", "our"). Throughout the site, the terms "you" and "your" refer to the user, customer, or visitor.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, together with any additional policies referenced herein (including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy).
If you do not agree to these Terms, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least 16 years old or have the permission of a parent or legal guardian.
You may not use our products or website for any unlawful or unauthorised purpose, nor violate any applicable laws or regulations.
Any breach of these Terms may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason permitted by law.
You understand that content you submit (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.
You agree not to copy, duplicate, sell, resell, or exploit any part of the Service without our express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure information on this site is accurate, complete, and current. However, we do not guarantee that all content is error-free or up to date at all times.
Any reliance on information provided on this website is at your own risk.
SECTION 4 – PRICING & SERVICE MODIFICATIONS
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without liability.
SECTION 5 – PRODUCTS & AVAILABILITY
Certain products are available exclusively online and may have limited quantities.
We make every effort to display product images and descriptions accurately. However, colours and appearance may vary depending on your device.
All products are subject to availability, and we reserve the right to discontinue any product at any time.
SECTION 6 – ORDER ACCEPTANCE & BILLING
We reserve the right to refuse or cancel any order at our discretion, including where fraud or unauthorised activity is suspected.
You agree to provide accurate and up-to-date billing and account information to ensure successful order processing.
SECTION 7 – YOUR RIGHT TO CANCEL (UK Consumer Contracts Regulations 2013)
If you are a consumer based in the United Kingdom, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason.
To exercise your right to cancel, you must notify us clearly before the 14-day period expires by contacting us at support@shopdropcosmetics.com, stating your name, order number, and your intention to cancel.
Once you have notified us of cancellation, you must return the goods to us within 14 days. You are responsible for the cost of return shipping unless the item is faulty, damaged, or not as described (see our Returns & Refunds Policy).
Refunds will be issued within 14 days of us receiving the returned goods or proof of return, whichever is earlier.
The right to cancel does not apply to items that have been personalised or made to your specification.
SECTION 8 – YOUR STATUTORY RIGHTS
Nothing in these Terms of Service affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
If goods you receive are faulty, not as described, or not fit for purpose, you have the right to a repair, replacement, or refund. Please refer to our Returns & Refunds Policy for full details.
SECTION 9 – THIRD-PARTY TOOLS & SERVICES
We may provide access to third-party tools or services that we do not control.
Use of third-party tools is at your own risk and subject to the third party's terms and policies.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.
Any concerns regarding third-party products or services should be directed to the relevant third party.
SECTION 11 – USER FEEDBACK & SUBMISSIONS
If you submit feedback, suggestions, or other content, you grant us the right to use, reproduce, and publish such content without restriction or compensation.
You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful material.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
For privacy-related enquiries, please contact: 📩 privacy@shopdropcosmetics.com
SECTION 13 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions relating to product information, pricing, or availability at any time without prior notice.
SECTION 14 – PROHIBITED USES
You may not use this website or its content for any unlawful purpose, to infringe intellectual property rights, transmit malicious code, harvest personal data, or engage in abusive or discriminatory behaviour.
Violation of these provisions may result in termination of access.
SECTION 15 – DISCLAIMER & LIMITATION OF LIABILITY
Our services and products are provided "as is" and "as available", to the fullest extent permitted by law.
Nothing in these Terms limits or excludes liability where unlawful to do so under UK law, including liability for death or personal injury caused by negligence, fraud, or misrepresentation.
To the maximum extent permitted by UK law, we shall not be liable for indirect or consequential losses arising from your use of the website or products.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless ShopDrop Cosmetics and its affiliates from any claims arising from your breach of these Terms or violation of applicable laws.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 18 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may suspend or terminate access if you breach these Terms or engage in unlawful activity.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and ShopDrop Cosmetics.
SECTION 20 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.
SECTION 21 – CHANGES TO TERMS
We reserve the right to update these Terms of Service at any time. Where changes are material, we will take reasonable steps to notify you — for example, by displaying a notice on the website or contacting you by email. Continued use of the website following notification constitutes acceptance of the updated Terms.
SECTION 22 – CONTACT
For questions about these Terms, please contact us at:
📩 support@shopdropcosmetics.com
